Purchasing SMTF is the safest way to participate in the cryptocurrency market!
Any original purchase of SMTF on SmartCYCLE or from a partner exchange that is held on SmartFi for 1 year or more can be returned to SmartFi for any reason, for a full refund of the original purchase price in SFUSD/USD.
SMTF purchases completed on a partner exchange must be registered within 10 days here to qualify for the buy back guarantee.
The SmartFi Buy Back Guarantee DOES NOT APPLY to SmartFi Tokens purchased on the secondary market of SmartEXCHANGE, SmartDEX, other third party exchanges, or private party transactions.
The SmartFi Buy Back Guarantee DOES NOT APPLY to purchases from partner exchanges that are not registered within 10 days of original purchase date.
There are two steps to completing your SMTF Buy Back Request:
Buy Back Requests submitted to the Customer Empowerment Team are audited within 30 days of request date to determine qualified purchases. Once an internal audit has been completed to verify qualifying purchases, your SmartFi wallet will be credited, labeled as BBB (Buy Back Balance).
Withdrawal requests of SMTF buy back proceeds requests are processed commensurate with pro rata share of loan liquidity each month. The amount available to withdrawal will be moved to your USD balance at that time.
SmartFi makes no guarantee as to the timeframe to complete your buy back.
SmartFi, at its sole discretion, determines which transactions qualify and are eligible for a refund.
If you have questions about the SmartFi Buy Back Guarantee, please reach out to our Customer Empowerment Team.